Support

We're here to help. Find answers below or reach out to our team.

General Inquiries

Questions about OpenBar, partnerships, or press

[email protected]

Technical Support

Bug reports, account issues, or app troubleshooting

[email protected]

Frequently Asked Questions

How does AI bottle scanning work?

Point your camera at any bottle, bar cart, or liquor cabinet. OpenBar uses advanced AI vision to identify each bottle and ingredient, then adds them to your personal bar inventory. From there, we suggest cocktails you can make with what you have.

Is OpenBar free to use?

Yes. OpenBar is free to download and use. Free accounts include 50 classic cocktail recipes and 5 AI scans per month. Premium subscribers get access to all 300+ recipes, unlimited AI scans, and an ad-free experience.

How do I manage my subscription?

Subscriptions are managed through Apple. Go to Settings on your iPhone, tap your name at the top, then Subscriptions. You can change or cancel your OpenBar subscription at any time.

Can I restore a previous purchase?

Yes. Open the app, go to the Upgrade screen, and tap "Restore Purchases." This will restore any active subscriptions linked to your Apple ID.

How do I delete my account?

Go to your Profile tab, then Preferences. Scroll to the bottom and tap "Delete Account." You will be asked to confirm twice. This permanently removes your account and all associated data from our servers.

What data does OpenBar collect?

We collect only what's needed to provide the service: your account info, bar inventory, recipe favorites, and social activity. Photos taken for AI scanning are processed in real-time and not stored on our servers. See our Privacy Policy for full details.

Is OpenBar available on Android?

Not yet. OpenBar is currently available on iOS only. Android support is planned for a future release.

How do I report a bug or suggest a feature?

Send an email to [email protected] with a description of the issue or your feature idea. Screenshots are always helpful.